35 lines
1.2 KiB
Markdown
35 lines
1.2 KiB
Markdown
#### Expected Behavior
|
|
|
|
<!-- what you expect to happen goes here -->
|
|
|
|
-----
|
|
|
|
#### Actual Behavior
|
|
|
|
<!-- what actually happens goes here -->
|
|
|
|
-----
|
|
|
|
#### Confirm XOCE services are running
|
|
|
|
```systemctl status xo-server.service```
|
|
|
|
#### Provide the output of journalctl logs
|
|
|
|
```journalctl -u xo-server -f -n 50```
|
|
|
|
#### Provide answers to these questions:
|
|
|
|
- Is this a fresh install or an upgrade?
|
|
- Version of XOCE server and web interface you're running
|
|
- What OS is XOCE running on?
|
|
- What method you used to install XOCE (xo_install.sh, manual installation, etc)
|
|
- What specific XOCE page you're on, and what specific element you're interacting with to trigger the error
|
|
- If a stacktrace is provided in the error, include that too.
|
|
- Any errors that appear in your browser's error console.
|
|
- Include what you've done so far in the installation, and if you got any error messages along the way.
|
|
- Indicate whether or not you've manually edited any data directly.
|
|
|
|
<!-- Please do not post an issue without answering the related questions above. If you have opened a different issue and already answered these questions, answer them again, once for every ticket. It will be next to impossible for us to help you. -->
|
|
|