1.2 KiB
1.2 KiB
Expected Behavior (or desired behavior if a feature request)
(what you expect to happen goes here)
Actual Behavior
(what actually happens goes here)
Confirm XOCE services are running
systemctl status xo-server.service
Provide the output of journalctl logs
journalctl -u xo-server -f -n 50
Provide answers to these questions:
- Is this a fresh install or an upgrade?
- Version of XOCE server and web interface you're running
- What OS is XOCE running on?
- What method you used to install XOCE (xo_install.sh, manual installation, etc)
- What specific XOCE page you're on, and what specific element you're interacting with to trigger the error
- If a stacktrace is provided in the error, include that too.
- Any errors that appear in your browser's error console.
- Include what you've done so far in the installation, and if you got any error messages along the way.
- Indicate whether or not you've manually edited any data directly.
Please do not post an issue without answering the related questions above. If you have opened a different issue and already answered these questions, answer them again, once for every ticket. It will be next to impossible for us to help you.