From 8096b6987547cecdbd438640f021eb6853786fc5 Mon Sep 17 00:00:00 2001 From: Grey Fox Date: Wed, 1 May 2019 18:38:22 -0400 Subject: [PATCH 1/6] addedSupportInformation Tweaked the README to urge users to bring up issues in the Scripts' repositories first. --- README.md | 4 ++++ 1 file changed, 4 insertions(+) diff --git a/README.md b/README.md index 5db1cdc..ed127df 100644 --- a/README.md +++ b/README.md @@ -16,6 +16,10 @@ If you don't want NFS capabilities run ```sudo apt-get remove nfs-common```. * Do not use LAMP * SSH Access is optional, but highly recommended +# Support Requests + +Any issues, questions, or bugs during installation and usage of this script should **first** be addressed in *this repository.* Xen-Orchestra (Community Edition) is not obligated to support scripted (or manual) builds. Please give us the ability to first troubleshoot the issue and/or verify this script is not the culprit before moving on to posting in the Xen-Orchestra [Community Forums](https://xen-orchestra.com/forum/). + # Goals/Backstory for this script I'm often asked "why can't this be run on CentOS or Fedora" to which my only reply is and has ever been: The goal was to be the XCP-ng of XS. Which means I wanted a solution that offered as much as XOA offers, while using what is available freely and from open sources. Without restrictions. From 32c00195b2fcad88edad817f36431ab5f3532cd6 Mon Sep 17 00:00:00 2001 From: Grey Fox Date: Thu, 2 May 2019 06:38:52 -0400 Subject: [PATCH 2/6] addedSupportInTroubleshooting --- README.md | 4 ++-- Troubleshooting.md | 22 ++++++++++++++++------ 2 files changed, 18 insertions(+), 8 deletions(-) diff --git a/README.md b/README.md index ed127df..8c30885 100644 --- a/README.md +++ b/README.md @@ -16,9 +16,9 @@ If you don't want NFS capabilities run ```sudo apt-get remove nfs-common```. * Do not use LAMP * SSH Access is optional, but highly recommended -# Support Requests +# Problems? -Any issues, questions, or bugs during installation and usage of this script should **first** be addressed in *this repository.* Xen-Orchestra (Community Edition) is not obligated to support scripted (or manual) builds. Please give us the ability to first troubleshoot the issue and/or verify this script is not the culprit before moving on to posting in the Xen-Orchestra [Community Forums](https://xen-orchestra.com/forum/). +Check out our [Troubleshooting Page](https://github.com/Jarli01/xenorchestra_installer/blob/master/TROUBLESHOOTING.md)! # Goals/Backstory for this script diff --git a/Troubleshooting.md b/Troubleshooting.md index 7dd3476..fa6101b 100644 --- a/Troubleshooting.md +++ b/Troubleshooting.md @@ -1,6 +1,16 @@ -If you are having issues before you create an issue please check the following. (We'll be asking you to look at and provide this information anyways) +# Troubleshooting -# XO Website not loading +If you are having problems, before you create an issue, please check the following. (You will be asked to provide this information anyways) + +## Submitting a Support Request + +Any issues, questions, or bugs during installation and usage of this script, that can not be solved by the steps below, should **first** be addressed in *this repository.* + +Xen-Orchestra (Community Edition) is not obligated to support scripted (or manual) builds. Please give us the ability to first troubleshoot the issue and/or verify this script is not the culprit before moving on to posting in the Xen-Orchestra [Community Forums](https://xen-orchestra.com/forum/). + +Please use the [ISSUE TEMPLATE](https://raw.githubusercontent.com/Jarli01/xenorchestra_installer/master/ISSUE_TEMPLATE.md) when submitting an issue. + +## XO Website not loading If the XO website fails to load please run the below command to determine if the primary service is running. @@ -19,7 +29,7 @@ If the XO website fails to load please run the below command to determine if the CGroup: /system.slice/xo-server.service └─710 /usr/local/bin/node ./bin/xo-server -# XO not updating or you're stuck on a specific version. +## XO not updating or you're stuck on a specific version. If you ever get stuck on a specific revision of XO, or are receiving an alert saying "Please tell us who you are" from git you need to run the below: @@ -28,13 +38,13 @@ If you ever get stuck on a specific revision of XO, or are receiving an alert sa Provide your name and email address in the quoted sections, without quotes and once done try updating again. -# Checking the logs +## Checking the logs This will check and continually update the last 50 log files for your XOCE installation and thus is subject to any specific issues you're encountering. Just keep this command at the ready to check on things if you need too. journalctl -u xo-server -f -n 50 -# Required Dependencies +## Required Dependencies Your system must be able to install the following list of dependencies, usually this is automatic but some distributions might not have the required repositories. Plese confirm you can install these before creating a ticket. @@ -52,7 +62,7 @@ Check your distribution respositories list ie: ```/etc/apt/sources.list``` for m These dependencies (on Ubuntu) are available from the ```multiverse``` and ```universe``` repositories. -# System Performance or General Errors Guidance +## System Performance or General Errors Guidance While XOCE can and does operate without issue for many people there are benefits to using using more than the absolute minimum system specifications for the guest OS. From 30674623fcf41fd0eff21cd51378e305b8c0b5d4 Mon Sep 17 00:00:00 2001 From: FoxieHazmat <34377501+FoxieHazmat@users.noreply.github.com> Date: Thu, 2 May 2019 06:40:31 -0400 Subject: [PATCH 3/6] Rename Troubleshooting.md to TROUBLESHOOTING.md --- Troubleshooting.md => TROUBLESHOOTING.md | 0 1 file changed, 0 insertions(+), 0 deletions(-) rename Troubleshooting.md => TROUBLESHOOTING.md (100%) diff --git a/Troubleshooting.md b/TROUBLESHOOTING.md similarity index 100% rename from Troubleshooting.md rename to TROUBLESHOOTING.md From fd3a08045197c5c28e957f1ce99e1df86e6b3ae2 Mon Sep 17 00:00:00 2001 From: FoxieHazmat <34377501+FoxieHazmat@users.noreply.github.com> Date: Thu, 2 May 2019 06:41:20 -0400 Subject: [PATCH 4/6] Update README.md --- README.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/README.md b/README.md index 8c30885..24d0dc3 100644 --- a/README.md +++ b/README.md @@ -18,7 +18,7 @@ If you don't want NFS capabilities run ```sudo apt-get remove nfs-common```. # Problems? -Check out our [Troubleshooting Page](https://github.com/Jarli01/xenorchestra_installer/blob/master/TROUBLESHOOTING.md)! +Check out our [Troubleshooting Page](https://github.com/FoxieHazmat/xenorchestra_installer/blob/master/TROUBLESHOOTING.md)! # Goals/Backstory for this script From cf29ce65b5c8e885753bc473cea9c3d52134fdf1 Mon Sep 17 00:00:00 2001 From: FoxieHazmat <34377501+FoxieHazmat@users.noreply.github.com> Date: Thu, 2 May 2019 06:42:07 -0400 Subject: [PATCH 5/6] Update TROUBLESHOOTING.md --- TROUBLESHOOTING.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/TROUBLESHOOTING.md b/TROUBLESHOOTING.md index fa6101b..5977ae6 100644 --- a/TROUBLESHOOTING.md +++ b/TROUBLESHOOTING.md @@ -8,7 +8,7 @@ Any issues, questions, or bugs during installation and usage of this script, tha Xen-Orchestra (Community Edition) is not obligated to support scripted (or manual) builds. Please give us the ability to first troubleshoot the issue and/or verify this script is not the culprit before moving on to posting in the Xen-Orchestra [Community Forums](https://xen-orchestra.com/forum/). -Please use the [ISSUE TEMPLATE](https://raw.githubusercontent.com/Jarli01/xenorchestra_installer/master/ISSUE_TEMPLATE.md) when submitting an issue. +Please use the [ISSUE TEMPLATE](https://github.com/FoxieHazmat/xenorchestra_installer/blob/master/ISSUE_TEMPLATE.md) when submitting an issue. ## XO Website not loading From 7c4d8cc49f6ae770d004a386a1d8bdab9b2ddf78 Mon Sep 17 00:00:00 2001 From: Grey Fox Date: Thu, 2 May 2019 08:45:37 -0400 Subject: [PATCH 6/6] Updated Compatibility --- README.md | 2 +- TROUBLESHOOTING.md | 2 +- 2 files changed, 2 insertions(+), 2 deletions(-) diff --git a/README.md b/README.md index 24d0dc3..8c30885 100644 --- a/README.md +++ b/README.md @@ -18,7 +18,7 @@ If you don't want NFS capabilities run ```sudo apt-get remove nfs-common```. # Problems? -Check out our [Troubleshooting Page](https://github.com/FoxieHazmat/xenorchestra_installer/blob/master/TROUBLESHOOTING.md)! +Check out our [Troubleshooting Page](https://github.com/Jarli01/xenorchestra_installer/blob/master/TROUBLESHOOTING.md)! # Goals/Backstory for this script diff --git a/TROUBLESHOOTING.md b/TROUBLESHOOTING.md index 5977ae6..dc94a11 100644 --- a/TROUBLESHOOTING.md +++ b/TROUBLESHOOTING.md @@ -8,7 +8,7 @@ Any issues, questions, or bugs during installation and usage of this script, tha Xen-Orchestra (Community Edition) is not obligated to support scripted (or manual) builds. Please give us the ability to first troubleshoot the issue and/or verify this script is not the culprit before moving on to posting in the Xen-Orchestra [Community Forums](https://xen-orchestra.com/forum/). -Please use the [ISSUE TEMPLATE](https://github.com/FoxieHazmat/xenorchestra_installer/blob/master/ISSUE_TEMPLATE.md) when submitting an issue. +Please use the [ISSUE TEMPLATE](https://github.com/Jarli01/xenorchestra_installer/issues/new) when submitting an issue. ## XO Website not loading