50 lines
1.6 KiB
Markdown
50 lines
1.6 KiB
Markdown
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---
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name: Bug report
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about: Create a report to help us help you
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title: ''
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labels: ''
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assignees: ''
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---
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**Describe the bug**
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A clear and concise description of what the bug is.
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**To Reproduce**
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Steps to reproduce the behavior:
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1. Go to '...'
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2. Click on '....'
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3. Scroll down to '....'
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4. See error
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**Expected behavior**
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A clear and concise description of what you expected to happen.
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**Screenshots**
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If applicable, add screenshots to help explain your problem.
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**Desktop/Server details (please complete the following information):**
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- OS: [e.g. iOS]
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- Browser [e.g. chrome, safari]
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- Version [e.g. 22]
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**Additional context**
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Add any other context about the problem here.
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**Confirm XOCE services are running**
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Please run ```systemctl status xo-server.service``` and paste the resulting output below.
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**Provide the output of journalctl logs**
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Please run ```journalctl -u xo-server -f -n 50``` and paste the resulting output below.
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**Provide answers to these questions:**
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* Is this a fresh install or an upgrade?
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* Version of XOCE server and web interface you're running
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* What OS is XOCE running on?
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* What method you used to install XOCE (xo_install.sh, manual installation, etc)
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* What specific XOCE page you're on, and what specific element you're interacting with to trigger the error
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* If a stacktrace is provided in the error, include that too.
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* Any errors that appear in your browser's error console.
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* Include what you've done so far in the installation, and if you got any error messages along the way.
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* Indicate whether or not you've manually edited any data directly.
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